Amenities and Policies
Kitchen
Our kitchens are equipped with a full size refrigerator, 2 burner cook top, microwave oven, coffee maker, toaster, blender, cookware, tableware, and silverware. Please note that there are no ovens in the townhouses. Unit 2 and Unit 4 have toaster ovens. Units 7, 8, 9, 10, and 11 have convection microwaves.
Bathroom
Bathrooms contain walk-in shower, sink, toilet, and hairdryer. Disappearing Angel #1, #2 and Hidden Valley #7, #8, and #9 have bathtubs with showers.
Living Area
See individual townhouse page for specifics.
Grilling
Each townhouse is equipped with an electric outdoor grill or portable BBQ grill (see listing descriptions).
TV
All townhouses have a TV in the living room and master bedroom with Smart or Roku TVs (no cable is provided). Guests can sign in to their own streaming accounts.
Internet
All townhouses have complimentary wireless internet access.
Heat & Air
All townhouses have a PTAC unit with both air conditioning and heat located in the living area.
Details
Beds are made ready for arrival, including linens, blankets & pillows. We provide towels, wash clothes, hand towels, shampoo and conditioner. All of our townhouses are equipped with on demand hot water heaters, so you never have to worry about running out of hot water. We provide a starter pack of basic toiletries and supplies for your stay. We don’t deliver or restock additional toiletries/supplies other than the starter supply. For your convenience, you can purchase additional supplies at City Market located approximately 4 miles from the unit.
Housekeeping
Housekeeping services are not provided during your stay. There is a $100 cleaning fee added to every reservation. At check out all used dishes should be loaded in the dishwasher and turned on; trash should be put in the dumpster area, any open food should be taken with you or discarded, pets must be picked up after and discarded in the dumpster.
Laundry Facilities
We offer washers & dryers in every townhouse. Because these are new high efficiency machines, we provide the required high efficiency laundry detergent at no charge.
Pets, Dogs Only
We do offer dog friendly townhouses for dogs only. You must read and agree to our Pet Policy and pet fee. There is a nice doggy daycare located right around the corner in case you need one. See Pet Policy below.
Smoking
All of our townhouses are non-smoking. Guests are requested to smoke outdoors, not inside the units.
Parking
All units have at least 2 parking spaces. Trailer parking is accommodated upon request.
Deposit Policy
50% deposit is due at time of reservation for multiple night stay, 100% deposit is due at time of reservation for one night stay.
Cancellation Policy
Ninety percent (90.00%) of the total booking charges will be refunded if the cancellation is made more than 14 days prior to the arrival date of the reservation. For cancellations made within 14 days prior to the arrival date, no refund will be issued. We do offer the option to purchase travel insurance at the time of booking.
Pet Policy
Our pet fee is $15/night/pet. We only allow two dogs.
We are big dog lovers and want to keep hosting families/individuals with pets, and ensuring that all guests have an enjoyable experience. Before booking, you are agreeing to follow our DOG POLICY.
Local options for daycare and boarding in Moab include Tracey’s Bed & Biscuit (435-210-4466) and Wanderlust Mutts — Moab’s Doggy Day Camp (435-258-9494). Petsitting services: Hyden's Safe Haven (435-210-2377).
DOG POLICY
- My dog will be with me, under my care at all times (never left in the townhouse unattended; crates are welcome for crate trained dogs). Even the best behaved dogs have damaged our townhouses when left alone.
- My dog is not aggressive and is well socialized with people and other animals.
- My dog is free of ticks and fleas.
- My dog will be on a leash and under control when outside.
- I will clean up after my dog and dispose of any waste.
- I will keep my dog off of all furniture including bed, chairs, and couches and agree to bring my own dog bed.
- Blankets, pillows, and comforters are not to be used for dog beds (an additional minimum cleaning fee of $50 will be charged for hair on furniture and/or beds).
- I will assume financial responsibility for any damage, stains, or excessive pet hair caused by my pet during my stay.
Check-in/Check-out
Our check-in is 4 pm and check-out is 10 am.